Tourists in Madrid will now be able to register formal complaints of petty crime at hotels throughout the city, under a new initiative being run until 30 September in conjunction between the city council and the Madrid hoteliers association. Initially, only six hotels will be involved but this will rise to around 300. Complaints of offenses can also be made in various languages at Public Service Offices (OACs), where bilingual forms in English, French, German, Italian, Chinese and Japanese will be available.
The summer security campaign will also see an increase in police foot and horse patrols in the city centre, and motorcycle police will patrol the Parque del Oeste and Casa de Campo. A police post has also now been set up in Retiro Park.
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